Legal Statements & Compliance
For a transparent service experience, please read the following terms carefully.
Terms of Service
1. Acceptance of Agreement
Welcome to Dragonfly Hashrate (hereinafter referred to as "the Platform"). By registering an account, downloading the App, or purchasing hashrate products, you agree to be bound by this agreement.
2. Hashrate Leasing Services
We provide cloud hashrate services by leasing the computing power of real physical miners (e.g., Antminer S19 XP, D07+MAX) to users. Users do not need to handle maintenance, power access, or noise issues.
- Setup Period: Due to logistics, installation, and debugging of physical machines, all new hashrate purchases are subject to a 7-10 day waiting period. Earnings calculation begins automatically after this period ends.
- Contract Duration: Fixed cycle of 1080 days (or as specified in the order). The contract terminates automatically upon expiration.
3. Earnings and Settlement
The platform uses PPS+ or FPPS settlement modes. Earnings for the previous day are calculated daily starting at 00:00 (UTC) and credited to the user's wallet around 08:00 (UTC) the next day. Users can request withdrawals at any time (T+1 processing).
4. Non-Refundable Policy
Due to the specific nature of cryptocurrency hashrate products (hashrate consumes electricity once activated and cannot be recovered), all orders are final and non-refundable once paid. Please assess risks carefully before purchasing.
Privacy Policy
1. Information Collection
We collect the minimum information necessary to provide our services:
- Registration Info: Email address (for account verification and notifications).
- Transaction Info: Deposit addresses, withdrawal wallet addresses, and on-chain hash records.
- Device Info: IP addresses and device fingerprints used for anti-fraud and security risk control.
2. Data Usage
We promise not to sell your personal data. Your information is used only to:
- Process your orders and distribute mining earnings.
- Send necessary service notifications (e.g., miner status or security alerts).
- Comply with local Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
3. Data Security
We use industry-standard encryption technologies (SSL/TLS) for data transmission and store sensitive information (such as password hashes) with salting. Our servers are hosted in secure data centers protected by firewalls.
Risk Disclosure
Important: Cryptocurrency investments carry high risks, and you may lose your entire principal. Please participate within your financial means.
1. Price Volatility
The prices of Bitcoin (BTC) and other cryptocurrencies fluctuate violently 24/7. The "Estimated Earnings" displayed on this platform are based on current coin prices and do not represent future actual returns. If prices drop significantly, mining output may not cover fiat costs.
2. Mining Difficulty
Increases in total network hashrate lead to increased difficulty, reducing output per unit of hashrate. This is an uncontrollable market behavior. For long-term contracts, later-stage daily output is often lower than the initial stage.
3. Force Majeure
The platform assumes no liability for compensation for mine outages caused by natural disasters (floods, earthquakes), government bans, power rationing, or fiber optic failures (Force Majeure), but will strive to extend the contract period to mitigate losses.